top of page
  • The Low Down

Backlog failing provincial rebate program

The Editor,

An open letter to Greg Fergus, Sophie Chatel, Steve MacKinnon, Stéphane Lauzon

Good day to the MPs of the Outaouais region,

Today I am writing to you regarding the Programme Rénoclimat. This program is supposed to provide both federal and provincial rebates for energy-saving home renovations. The rebates are to support homeowners in making environmentally responsible choices as well as to bolster the economy for trades workers and constituents alike.

Unlike other provinces, Quebec has decided to have the same organization manage both federal and provincial programs under one umbrella. While I appreciate that the province of Quebec is using the same agency to administer both programs for the sake of efficiency, I must inform you the opposite of efficiency has been achieved.

Wait times are tremendous. I have been waiting two-and-a-half months to even be given an appointment date for an auditor to assess the property — only to be informed that I won't be called to schedule said appointment until December at the earliest. That's at least a six-month wait just to get a date for the audit, with an average of four to eight weeks additional for the audit to be completed. That's seven to eight months total wait [time] to access provincial and federal programming.

This wait time is preventing me from receiving either of the rebates I am qualified for, and I cannot wait to complete some of my renovations, in particular the roof, windows, and doors — the lion’s share of the rebate qualifiers, not to mention the greatest areas of heat loss in a home leading into winter.